Contact Us

Are you a member of a scheme administered by Railpen? Please select one of the options below to access specific scheme contact details.

General enquiries:

Please call Railpen's reception on
020 7330 6800

Information for members:

Please call the Railways Pension Scheme Helpline on 0800 2 343434

Customer Services Team, Railpen PO Box 300, Darlington, DL3 6YJ

Press related enquiries:



7th Floor • 100 Liverpool StreetLondonEC2M 2AT


Stooperdale Offices • Brinkburn Road • DarlingtonDL3 6EH


2 Rye Hill Office Park • Birmingham Rd • CoventryCV5 9AB

Each of Railpen Limited (Registered in England and Wales No. 2315380) and Railway Pension Investments Limited (RPIL) (Registered in England and Wales No. 1491097) is a wholly owned subsidiary of Railways Pension Trustee Company Limited (Registered in England and Wales No. 2934539).

Registered Office for each company: 100 Liverpool Street, London EC2M 2AT. RPIL is authorised and regulated by the Financial Conduct Authority for some of its activities. The administration of occupational pension schemes is not a regulated activity.

Full details about the extent of RPIL’s authorisation and regulation by the Financial Conduct Authority are available from us on request.