At Railpen, your work truly matters. We’re driven by our purpose to secure our members' future, united by our commitment to better outcomes, and supported to grow, learn and thrive, with space to innovate. Here, you’ll find meaningful work, a collaborative culture and the opportunity to create real, lasting impact – every single day.
What does it mean to be part of our team?
Pride: Railpen is proud to have talented people in every part of our business who believe in the meaningful work we do. Our award-winning teams are dedicated, innovative and passionate about delivering on our purpose to secure our members' future.
Opportunities: We offer exciting opportunities and give our colleagues the chance to innovate, drive thought leadership and grow their personal development.
Belonging: We’re committed to making inclusion, diversity and equity a central part of everything we do – from how we invest and interact with our members, to how we build our teams.
Benefits: We offer a wide range of rewards and benefits and we make sure we support our colleagues’ physical health and their mental and emotional wellbeing.
What are our three core values?
Our values, created with our colleagues, describe our most important beliefs and support us to collectively deliver on our purpose to secure our members' future. These three core values reflect who we are and what we believe is important – they're what we stand for.
What is our culture like at Railpen?
At Railpen, it’s not just what we do that matters – it’s how we do it, together. Our success comes from the quality of our people and the culture we create. Our purpose to secure our members' future shapes everything we do, including how we listen to one another.
Listening is part of who we are
We never assume we already know what colleagues think or feel. Instead, we create regular, meaningful opportunities to hear what matters most to the people who make Railpen what it is. Through open conversations, surveys, forums and feedback programmes, we keep our culture connected and responsive.
How we hear from our colleagues
We’ve built a range of ways for colleagues to share ideas, raise concerns and influence how Railpen evolves. These include dedicated groups, organisation wide surveys, and ongoing dialogue across teams and locations.
The Colleague Connection Group: This group is a network of colleagues elected by their peers to represent their collective voice to senior leaders. Their ongoing conversations and feedback help ensure we understand what matters most and take action together to shape the workplace we all want to be part of.
The People and Culture Committee (PCC): Chaired by our Chief People Officer, the PCC brings senior leaders together to ensure our culture stays aligned with our purpose and values. The Committee considers organisation wide priorities such as our values, recruitment, reward and benefits, and hybrid working – making sure these important areas continue to receive the attention they deserve.
Shaping a culture we’re proud of – together
We’re proud to be an organisation that truly listens. By working collaboratively and staying connected to the voices of our colleagues, we continue to make Railpen an even better place to work.
Learn more about who we areHow do we create an inclusive and diverse workplace?
Diversity, equity and inclusion (DE&I) at Railpen is all about creating a diverse workplace where everyone feels included, valued for their differences, and empowered to be their true selves.
Our DE&I Committee drives this work and looks at how we create this environment – for example, we offer a significant level of support when colleagues are experiencing big challenges or changes in their personal lives.
What rewards and benefits do we offer?
At Railpen, we’re committed to looking after the people who look after our members. Our rewards and benefits are designed to support our colleagues' wellbeing, recognise their contribution and help them balance work and life in a way that works for them.
Pensions are in our DNA, and so it is only right that you should expect us to provide a great pension for you. As a colleague, you will be eligible to join one of the best pensions schemes in the UK, the Railways Pension Scheme (RPS). You can join as either a Defined Benefit member or a Defined Contribution member – it is up to you!
Find out more about the following:
Health and wellbeing at Railpen
Looking after our colleagues’ health and wellbeing is at the heart of who we are. We want everyone here to feel supported, valued and able to thrive – not only in their roles, but in their day‑to‑day lives.
Our offer reflects this commitment. It brings together practical benefits, meaningful services and everyday initiatives that help our people feel their best, physically, mentally and emotionally.
How do we look after our colleagues' health and wellbeing?
Everything we do is guided by our values – Integrity, Community and Alignment. These values shape our approach to health and wellbeing.
Supporting causes colleagues care about
We believe in doing the right thing – for our members, our people, and our communities. So, we offer simple, meaningful ways for colleagues to give back to the causes that matter most to them.
Paid volunteering days
Paid volunteering days give our people the opportunity to support any UK‑registered charity or good cause with their time. Everyone at Railpen has access to three paid days each year, which they can use individually or as part of a team (with line manager approval).
It’s a meaningful way to contribute our people's skills and energy to causes they care about, helping build stronger communities and creating positive impact where it’s needed most.
Give As You Earn scheme
Give As You Earn – also known as Payroll Giving – lets colleagues donate straight from their pay to any UK‑registered charity or good cause. Because donations are taken before tax, colleague's support goes further at no extra cost to them.
It’s a simple, tax‑efficient way to regularly support the organisations that matter to our people and help create positive, lasting change in communities across the UK.
Colleague stories of giving back
Our colleagues are using their volunteering days to make a real difference in communities across the UK. Here are their stories of giving back.