The unique nature of Railpen offers our people a wide variety of interesting opportunities for innovation, thought leadership, career development and personal growth.

Being part of our team

Railpen is proud to have talented people in every part of our business who believe in the meaningful work we do. Our award-winning teams are dedicated, innovative and passionate about delivering on our purpose to secure our members' future.

We offer exciting opportunities and give our colleagues the chance to innovate, drive thought leadership and grow their personal development.

We’re committed to making inclusion, diversity and equity a central part of everything we do – from how we invest and interact with our members, to how we build our teams.

We offer a wide range of rewards and benefits and we make sure we support our colleagues’ physical health and their mental and emotional wellbeing.

Our Values

Our values, created with our colleagues, describe our most important beliefs and support us to collectively deliver on our purpose to secure our members' future. Our values reflect who we are and what we believe is important – they're what we stand for.

Our values are as follows...

Integrity – we believe integrity leads to safety  

We take accountability and expect the same from others. We role model excellent regulatory conduct. By working with integrity, we provide security and safety not just to our customers but our colleagues as well.

Community – to us, it's community first, ego last

Being kind and humble makes everyone feel like they are working in a safe space. It fosters an environment where we can collaborate with an open and collective mind-set. We can embrace all voices and consider things from a different perspective.

Alignment – we challenge the thinking, support the decision

Your voice matters, be brave and give constructive feedback. Be courageous in accepting fair challenge and when all views are considered, back the collective decision.

Do our values resonate with you? Can you see yourself thriving at Railpen? Head over to our LinkedIn Life Page to find out more about what it’s like to work at Railpen.

Our culture  

Employee voice

It's not just what we do, but how we do it – together. We know that however good our business strategy is, it is the quality of our people, and our culture, that determines our success. We are driven by something different at Railpen and are not focused on generating returns for shareholders but on helping hundreds of thousands of people retire with as much security, choice and dignity as we can. Our colleagues’ voice is vital, and we make sure we can hear it at all levels of our business.  

Across Railpen, we want to hear and understand what really matters to people about working here. We don't assume we already know!

We have a variety of forums, surveys and programmes that support our ability to listen to and discuss topics with our colleagues. These include the following:

The Colleague Connection group. This is a network of representatives chosen by colleagues to represent their collective voice to senior leaders. On-going conversations ensure that we listen to the collective voice of colleagues and take action together to develop our people practices and shape a culture we all want to be a part of.  

The People and Culture Committee (PCC). The Committee ensures our culture remains aligned with our purpose. The PCC is chaired by our Chief HR Officer, Paula Brack, and has executive representatives from around Railpen. The PCC will consider strategic matters including our values, recruitment, reward and benefits and our hybrid working arrangements to continue to ensure they get the focus they deserve. 

We take pride in being an organisation that listens to our people. Together, we make Railpen an even better place to work. 

Inclusion and diversity  

Inclusion and diversity (I&D) at Railpen is all about creating a diverse workplace where everyone feels included, valued for their differences, and empowered to be their true selves. 

Our I&D Council, which is chaired by our Head of Procurement, Jo Venis, drives this work and looks at how we create this environment – for example, we offer a significant level of support when colleagues are experiencing big challenges or changes in their personal lives.

Rewards and benefits

Competitive salary

Railpen benchmarks the salaries of all roles annually against current market data as part of our salary review process.

Performance-based rewards 

Everyone has the opportunity to truly own their job and be rewarded for their individual contribution through our annual bonus scheme. We focus on what you achieve and how you achieve it.

Great pension

Pensions are in our DNA, and so it is only right that you should expect us to provide a great pension for you. As a colleague, you will be eligible to join one of the best pensions schemes in the UK, the Railways Pension Scheme (RPS). You can join as either a Defined Benefit member or a Defined Contribution member – it is up to you!

Find out more about the

Generous annual leave

You'll get 28 days annual leave plus bank holidays per year as well as the option to buy or sell up to 5 additional days' holiday per year!

Life and family support 

At Railpen, we help you to balance your work and home life in the best way possible, enabling you to bring your true self to work and to fully engage with your role and team, ensuring you feel, and are treated, as a valued member of the Railpen family. 

In late 2021, we implemented a new policy in collaboration with our I&D Council called ‘Our People at Work and Home’. The policy outlines the benefits available to colleagues covering:

  • Parenthood leave
  • Parental, dependants, carers & emergency leave
  • Bereavement leave

Its notable features are 12-months of full maternity/adoption pay, 6-months of full paternity pay and paid time off to provide support through life’s big moments and challenges.

Flexible half days leave

We’ve always offered employees a discretionary early finish on Christmas Eve (or the nearest working day to it). As an inclusive employer we want to give you an opportunity to use an additional half day leave on an occasion that matters most to you. This means you may take this half-day's leave at another time of the year instead, if you choose to.

Flexible and supportive working 

Our flexible working arrangements are built on trust rather than rules. Most of our people, where their role allows, work in a hybrid way – flexing between home and the office. We do not mandate that you must do a set number of days a week in any one location. Instead, we encourage discussion about how individuals can best achieve their objectives and from where.

We operate in a culture of trust and accountability, all aligned with our purpose to secure our members' future.

Colleague Referral Scheme

We offer a generous referral payment of £500 if a candidate is successfully appointed as a result of a referral from an existing employee (eligibility criteria applies). You can also choose to waive your payment and donate it to a charity of your choice, if you prefer to.

Electric vehicle leasing

We offer brand-new fully electric vehicles. Not only does this help the planet but you also make great savings on Income Tax and National Insurance because monthly payments are deducted at source from your gross salary.

Health and wellbeing 

We recognise that life can be challenging at times, so we make sure we support our colleagues’ physical health and their mental and emotional wellbeing. All colleagues have access to Unmind – an online mental health platform with a range of practical tools – and Mental Health First Aiders. Railpen works with various partners to provide support, development opportunities and accessible wellbeing initiatives to our colleagues. 

Eye care vouchers

Working at Railpen means you're entitled to free eye tests, as well as discounted – and potentially even free – glasses, should you need them for work.

Flu vaccination

Railpen offer flu vaccination vouchers to all employees, which means you can receive your annual flu vaccination free of charge.

Health Cash Plan  

This Plan helps to cover the everyday health needs of employees by providing a range of benefits including (but not limited to) cashback for dental, optical and physiotherapy costs, alongside wellness services such as a Virtual GP Surgery and Employee Assistance Programme (EAP) and even therapeutic massages. 

Employee Assistance Programme

The Employee Assistance Programme (often known as EAP) is a free, completely confidential service which provides compassionate care and support 24-hours a day. The programme is managed by our partners at Health Assured, who’ll provide a listening ear and helpful advice no matter what you want to talk about, whether that be your work life, home life or your physical or mental health.

Cycle-to-work scheme

Cycle to Work is a UK Government initiative, which aims to make cycling a more attractive way of commuting to work. We offer options from a huge range of bikes and accessories with a value from £100 up to £5000, available at either Evans or Halfords. The cost is repaid over a 12-month period and as payments are taken through salary sacrifice.

My Gym Discounts

You can make great savings on gyms and fitness with this generous benefit. You can access a network of over 3,300 gyms, health and fitness centres, studios and sports clubs, including Bannatyne, Anytime Fitness, Virgin Active, Fitness First, PureGym, David Lloyd, Places Leisure and Village Health & Wellness Clubs, to name a few, as well as thousands of independent gyms, hotel clubs and local leisure centres.

Charity contributions

Give As You Earn scheme or Payroll Giving

Give As You Earn (also known as Payroll Giving), lets you make tax-free donations to charities or recognised good causes registered in the UK. As you don’t pay tax on any amount you choose to donate, it’s a great way to give to your favourite causes.

Paid volunteering days

Everyone at Railpen has access to three paid days a year to volunteer for UK Registered charities and good causes. You can use your days to volunteer individually or as a team (with line manager approval) and can choose which good causes and charities you would like to support.

Privacy Notice for Railpen colleagues

Find out about how we collect and manage employee, and prospective employee's personal data on our website.

Also in this section...

"What sets Railpen apart, is its commitment to colleague growth and development. Over the past year, I’ve been pushed out of my comfort zone, but have always been given the support I've needed. This has been instrumental in my professional growth. It’s refreshing to be in an environment where development is prioritised and all colleagues are supported to be the best version of themselves. "

Lucy Allan, Finance Manager