Joanne Andelin

Head of Customer Relationship Management

Jo is our Head of Client Relationship Management. She has worked in the pensions industry for 30 years and has extensive experience of client relationship management, pensions administration and delivering business and client pensions administration projects.

Jo manages a portfolio of clients covering a wide range of sectors including Building and Construction, Farming, Infrastructure Services and Engineering and Financial Services and is also a Secretary to the Trustees.

In addition to her role at Railpen, Jo is also involved with the Pensions Management Institute (PMI), being a Fellow of the PMI and a past Chairman of the PMI North East Group. She currently writes examination papers for the PMI in her role as Senior Examiner.