About us
Back

About us

Our purpose is to secure our members’ future. Our dedicated teams help half a million members by providing pensions services across various industries.
Our communities

Back

Our communities

Our people

Back

Our people

Our governance Our governance

Back

Our governance

Enterprise risk management

Investment risk management

Our approach to procurement

Our awards

Back

Our awards
Investing
Back

Investing

We are prepared to be brave on behalf of our members. This comes through adapting to evolving needs, challenging others where necessary, and collaborating to drive better results.
How we invest How we invest

Back

How we invest

Our investment beliefs

Strategy

Implementation

Responsible investing Responsible investing

Back

Responsible investing

Active ownership

Climate Leadership

Where we invest Where we invest

Back

Where we invest

Private markets

Public Markets

Real Assets
Pension administration
Back

Pension administration

We are committed to delivering an exceptional member and client experience that goes beyond basic administration.
How we care for your members

Back

How we care for your members

How we can help you How we can help you

Back

How we can help you

Pensions administration

Additional services

Defined contribution master trust
Knowledge hub
Back

Knowledge hub

We're keen to share more about what we think, what we do and how we do it. Click on the topics below to learn more.
Our thinking

Back

Our thinking

Reports

Back

Reports

Engagement

Back

Engagement
Careers
News
Talk to us
Looking for member support?

Looking for member support?

Railpen administers pensions schemes on behalf of over 350,000 members and more than 150 sponsoring employers of the railways pension schemes.

Are you a member of a scheme administered by Railpen? Please select one of the options below to access specific scheme contact details for the right people to help you.

Helpline opening hours:

Monday to Friday 09:00 - 17:00

Member Helpline festive opening hours

If you need to reach our Member Helpline over the festive period, our teams will be available during the following times:

Wednesday 24 December: 08:00 - 12:00
Thursday 25 December: Closed
Friday 26 December: Closed
Monday 29 December: 08:30 - 16:30
Tuesday 30 December: 08:30 - 16:30
Wednesday 31st December: 08:30 - 16:30
Thursday 1 January: Closed

The Helpline will be open as normal from Friday 2 January.