Looking for member support?

Railpen administers pensions schemes on behalf of over 350,000 members and more than 150 sponsoring employers of the railways pension schemes.


Are you a member of a scheme administered by Railpen? Please select one of the options below to access specific scheme contact details for the right people to help you.

Helpline opening hours:

  • Monday to Friday 09:00 - 17:00

Railways Pension Scheme

Call our free dedicated helpline on 0800 012 1117 

Email us at csu@railpen.com

Visit member.railwayspensions.co.uk

British Transport Police Force Superannuation Fund

Call our free dedicated helpline on 0800 012 1117 

Email us at csu@railpen.com

Visit www.btppensions.co.uk